..:: Micro-Imaging Hawaii ::..

Health Information Management Services

Micro-Imaging-Hawaii provides full-service staffing solutions designed to meet every need of Health Information Management (HIM) departments. Micro-Imaging-Hawaii makes available certified professionals who are carefully selected to enable you to meet the highest level of professionalism and technical standards in our industry.

Release of Information Outsourcing

Release of information outsourcing. The most frequently encountered problem with in-house release of information (ROI) services is backlog. Micro-Imaging-Hawaii is qualified to assume part or all of your facility's correspondence function. With credentialed professionals leading our staff, we operate out of your offices or ours. In the process, we'll keep you informed of the latest state and federal laws.

A Logical Extension

When you select Micro-Imaging-Hawaii as your health information management resource, it can prove a cost-saving, stress-reducing decision to also rely on us for your ROI functions. Why? Because the same data-based storage/retrieval/re-filing systems we use to maintain your files can be applied to your correspondence section with equal efficiency. And, for additional convenience, we'll provide you with a software package specifically designed to monitor the entire ROI process and generate the most comprehensive statistical reports available.

Professional, Reliable Staff

The correspondence representatives we'll assign to your facility will be fully trained in all aspects of ROI including the impact this function has on community relations, accounts receivable and risk management. Micro-Imaging-Hawaii personnel, being specialists in healthcare information management, can relieve your staff of such time-intensive activities as patient identification, data entry, chart retrieval, authorization verification and the many other clerical procedures involved in responding to requests from outside parties. Not only can our people free your FTEs for more productive assignments and provide extra support at peak-volume times, we can manage your day to day release of information section accurately, professionally and promptly.

Confidentiality

Increasingly, health organizations encounter instances where "need to know" must be tempered by "right to know" and minimum necessary. What files can legally be released to whom and with what possible consequences? An equally important issue is fees. What do your state laws currently allow you to charge for correspondence copying services? Being confident you are in compliance in each area can prove an invaluable benefit of outsourcing your correspondence functions to Micro-Imaging-Hawaii. We'll keep you informed as to changes in legislation regarding privacy issues and fee limits and call your attention to ROI requests that might have legal consequences.

A Custom Solution

We understand that every facility has different needs at different times. You may choose any or all of the Micro-Imaging-Hawaii Release of Information package. From temporary solutions for special projects to the total outsourcing of your ROI operation, our services are custom designed to meet your needs. Our attention to detail and hands on management approach allows us to respond to those needs as they change.

If backlogs are a burden, legal issues a headache and experienced personnel in short supply, call us. You'll discover why we are the service that can't be copied!

HIM Consulting...to assess, recommend and assist with health information management Consultation...to assess, recommend and assist with health information management.

HIM Technical Services Backlog relief and temporary analyzing, coding, abstracting, transcription.

JCAHO Assistance with preparation for accreditation and other surveys

Document Conversion Services

Before you embark on your conversion, we recommend that you ask yourself the following questions about your current record management situation - while keeping in mind your ultimate goals!

1. Do you currently have a file management policy in place?

Who is (will be) in-charge of this process?
What departments are involved in this process?
Do you currently have multiple departments accessing the same records?
What is the current (desired) Indexing system for retrieving documents?

2. How often do you retrieve documents from a file?

3. Are you looking for a standalone or networked solution?

4. How long is a file "Active" before it is purged or "Inactive?"

How often do you update an "Active" file?
How often do you update an "Inactive" file?

5. What type of documents would you like archived? (Manuscripts, Maps, Letters, Legal, etc.)

6. Do you need any time for document preparation to take place? (Removing staples, Unfolding, Torn Papers, etc.)

7. What is your current retrieval resource? (Microfilm/fiche reader/printer, CD-ROM, standalone scanner/printer, none)

Record Storage Services

In today's business environment, access to critical information is a competitive advantage. By outsourcing your records management and storage to Micro-Imaging-Hawaii, you can realize significant benefits in the areas of utilization of resources, information control, risk management and compliance, and cost effectiveness.

Reduce Costs and Manage Growth. By simply knowing what records you have and how long you need to keep them, you can substantially reduce your records management costs and manage your records growth. Micro-Imaging-Hawaii can help you develop a retention program that allows you to monitor the growth of your records and save your organization money.

Improve Access to Records. With improved access to records, you can respond more quickly to business challenges, provide better customer service and make more informed decisions. Access improves when systems and procedures are in place for filing systems, controlling the movement of records and maintaining accessible storage environments.

Reduce Risk and Ensure Compliance. Micro-Imaging-Hawaii utilizes proven methodology when developing comprehensive records management and retention programs. We understand liability issues, legal matters and regulatory concerns. Micro-Imaging-Hawaii designs policies, procedures and training initiatives that deliver effective legally compliant programs.

Consultation

We assess, recommend and assist with the retention, storage and destruction of your business and or health information.

Offsite Records Storage

We assess, recommend and assist with the off-site storage of your business and or health information. HIM professionals face constant concerns about space, costs, records accessibility and regulatory compliance. They're the essentials, the issues that must be overcome to achieve success. And today, budgetary constraints necessitate being called upon to deliver "more with less". Micro-Imaging-Hawaii can provide you with affordable, expandable off-site storage for active or archival files. This will free your present on-site storage areas to become revenue-generating space and reduce records personnel requirements. Micro-Imaging-Hawaii technicians are specifically trained in healthcare-related records management. They appreciate fully the necessity for security and confidentiality of your files, and exercise extraordinary diligence in the tracking, retrieval and re-filing of those documents. In addition, our service center personnel recognize that a healthcare facility's different departments may require different storage solutions. Not only can we bring you delivery efficiency and the technology to monitor file status on-line, we also formulate customized services as needed.